2015–2019 Nova Bus LFS, 2015–2019 Nova Bus LFS Artic Recall: Attachment hardware may have been incorrectly installed beneath the rear…
NHTSA campaign 23V714000 · Seats · filed Oct 25, 2023 · verified Jul 30, 2026
The defect
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
The risk
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Nova Bus LFS recalls
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- 2022–2023 Nova Bus LFS — Telemetry control unit installed in parallel with the…
- 2025 Nova Bus LFS and 1 other model — Inadequate adhesion around the window frame may cause the…
- 2016–2023 Nova Bus LFS and 1 other model — Driver's seat belt tension-reliving device may fail to…
Other campaigns involving Nova Bus vehicles
Source: NHTSA recall database, campaign 23V714000 (manufacturer number CR5500). Data last verified Jul 30, 2026.