2024 Mazda CX-90 Recall: Software in the Approaching Vehicle Audible System (AVAS) Information…

NHTSA campaign 23V553000 · Back Over Prevention · filed Aug 4, 2023 · verified Jul 30, 2026

Units reported

18K

Manufacturer

Mazda North American Operations

Risk

Crash / injury

Owner letters

Mailing began Sep 18, 2023

The defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

The risk

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Make	Model	Model years
Mazda	CX-90	2024

Related recalls

More Mazda CX-90 recalls

Other campaigns involving Mazda vehicles

All Mazda CX-90 recalls → · All Mazda recalls →

Source: NHTSA recall database, campaign 23V553000 (manufacturer number 6123H). Data last verified Jul 30, 2026.