2023 Ford Escape, 2023 Ford F-250 SD, 2023 Ford F-350 SD and 2 other models Recall: Module may have been improperly soldered, preventing the instrument panel…
NHTSA campaign 23V506000 · Electrical System · filed Jul 21, 2023 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Ford Escape recalls
- 2017 Ford Escape — Power-operated windows may exert excessive force when…
- 2026 Ford Escape and 1 other model — Integrated park module may fail to lock into the park…
- 2020–2022 Ford Escape and 3 other models — Windshield wiper motor may fail and prevent the windshield…
- 2025 Ford Bronco and 8 other models — Exhaust gas recirculation (EGR) valve may fail, resulting…
- 2020–2022 Ford Escape and 3 other models — Image on the center display may flip or invert, resulting…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 23V506000 (manufacturer number 23C25). Data last verified Jul 30, 2026.