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2020–2023 Altec Aerial Device Recall: Collision mitigation system software may not be calibrated correctly…

NHTSA campaign 23V395000 · Forward Collision Avoidance · filed Jun 1, 2023 · verified Jul 30, 2026

Units reported
59
Manufacturer
Altec Industries, Inc.
Risk
Crash / injury
Owner letters
Mailing began Jul 28, 2023

The defect

Altec Industries, Inc. (Altec) is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks. The collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activating.

The risk

An active braking system that fails to activate as intended increases the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MakeModelModel years
AltecAerial Device2020, 2021, 2022, 2023

Related recalls

All Altec Aerial Device recalls → · All Altec recalls →

Source: NHTSA recall database, campaign 23V395000 (manufacturer number CSN 3085). Data last verified Jul 30, 2026.