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2020 Audi Q7 Recall: Incompatibility between the front camera control software and the heating…

NHTSA campaign 23V212000 · Forward Collision Avoidance · filed Mar 29, 2023 · verified Jul 30, 2026

Units reported
19
Manufacturer
Volkswagen Group of America, Inc.
Risk
Fire
Owner letters
Mailing began May 10, 2023

The defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

The risk

An overheated heating element can increase the risk of a fire.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MakeModelModel years
AudiQ72020

Related recalls

All Audi Q7 recalls → · All Audi recalls →

Source: NHTSA recall database, campaign 23V212000 (manufacturer number 90N7). Data last verified Jul 30, 2026.