2019–2021 Freightliner Sprinter 1500, 2019–2021 Freightliner Sprinter 2500, 2019–2021 Freightliner Sprinter 3500 and 5 other models Recall: Instrument cluster may fail to display any information when the vehicle is…
NHTSA campaign 23V204000 · Electrical System · filed Mar 24, 2023 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
The risk
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Freightliner Sprinter 1500 recalls
- 2019–2021 Freightliner Sprinter 1500 and 7 other models — Longitudinal frame members may be missing reinforcement…
- 2020 Freightliner Sprinter 1500 and 7 other models — Connection between the propeller shaft bearing and…
- 2019–2021 Freightliner Sprinter 1500 and 7 other models — Partition wall may be missing bolts, allowing the wall to…
- 2021 Freightliner Sprinter 1500 and 7 other models — Topcoat paint formula may cause the windows and interior…
- 2021 Freightliner Sprinter 1500 and 4 other models — Fuel pump may shutdown, which can result in a loss of drive…
Other campaigns involving Freightliner vehicles
All Freightliner Sprinter 1500 recalls → · All Freightliner recalls →
Source: NHTSA recall database, campaign 23V204000 (manufacturer number VS3KOMBAUS). Data last verified Jul 30, 2026.