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2020–2022 Ford Explorer Recall: An unintentional powertrain control module (PCM) reset may occur while the…

NHTSA campaign 23V069000 · Power Train · filed Feb 10, 2023 · verified Jul 30, 2026

Units reported
4K
Manufacturer
Ford Motor Company
Risk
Crash / injury
Owner letters
Mailing began Mar 28, 2023

The defect

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

The risk

A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MakeModelModel years
FordExplorer2020, 2021, 2022

Related recalls

All Ford Explorer recalls → · All Ford recalls →

Source: NHTSA recall database, campaign 23V069000 (manufacturer number 23S05). Data last verified Jul 30, 2026.