2023 Utilimaster Walk-IN Van Recall: Retaining nut that holds the shock mount together may have been improperly…

The defect

Shyft Group (Shyft Group) is recalling certain 2023 Utilimaster Walk-In vans. The retaining nut that holds the shock mount together may have been improperly installed and can loosen.

The risk

A loose retaining nut may allow the bumper to detach, becoming a road hazard and increasing the risk of a crash.

The fix — what to do

The remedy is currently under development. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Shyft Group's customer service at 1-800-8582-3454.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.Please be reminded of the following requirements:You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers.Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).As stated in Part 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs.Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.