2020–2022 Prevost X3 Coach, 2020–2022 Prevost X3 Com Recall: Front ceiling panel may come loose and fall
NHTSA campaign 21V951000 · Structure · filed Dec 9, 2021 · verified Jul 30, 2026
The defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.
The risk
A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
Other campaigns involving Prevost vehicles
Source: NHTSA recall database, campaign 21V951000 (manufacturer number SR21-12). Data last verified Jul 30, 2026.