2021 Jeep Grand Cherokee Recall: A radio software error may prevent the rearview image from displaying
NHTSA campaign 21V729000 · Back Over Prevention · filed Sep 21, 2021 · verified Sep 13, 2026
The defect
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Jeep | Grand Cherokee | 2021 |
Related recalls
More Jeep Grand Cherokee recalls
- 2022–2023 Jeep Grand Cherokee and 2 other models — Rear coil springs may be incorrectly installed and detach…
- 2026 Jeep Cherokee and 8 other models — Due to a software error, the tire pressure monitoring…
- 2026–2027 Chrysler Pacifica and 15 other models — Rearview camera image may fail to display when the vehicle…
- 2026 Jeep Grand Cherokee and 1 other model — Due to a software issue in the body control module (BCM)…
- 2022–2024 Jeep Grand Cherokee and 3 other models — A software error may cause the transmission gear selection…
Other campaigns involving Jeep vehicles
- 2026 Jeep Gladiator and 1 other model — Walls for the steel wheels may be too thin, allowing them…
- 2026 Jeep Grand Wagoneer and 1 other model — Brake system control module software may cause a loss of…
- 2021–2025 Jeep Gladiator and 2 other models — Electric hydraulic power steering pump wiring may overheat…
Source: NHTSA recall database, campaign 21V729000 (manufacturer number Y67). Data last verified Sep 13, 2026.