2019–2020 Sutphen Fire Truck Recall: Monitor is used to direct the water stream and adjust the spray pattern

NHTSA campaign 21V412000 · Equipment · filed Jun 2, 2021 · verified Jul 30, 2026

Units reported

Manufacturer

Sutphen Corporation

Risk

Fire

Owner letters

Mailing began Oct 6, 2021

The defect

Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

The risk

Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Make	Model	Model years
Sutphen	Fire Truck	2019, 2020

Related recalls

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Other campaigns involving Sutphen vehicles

All Sutphen Fire Truck recalls → · All Sutphen recalls →

Source: NHTSA recall database, campaign 21V412000. Data last verified Jul 30, 2026.