2021 Volkswagen Jetta, 2021 Volkswagen Tiguan Recall: Bolts may be missing from the front seat tracks
NHTSA campaign 21V038000 · Seats · filed Feb 1, 2021 · verified Jul 30, 2026
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
The risk
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Volkswagen | Jetta | 2021 |
| Volkswagen | Tiguan | 2021 |
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Other campaigns involving Volkswagen vehicles
Source: NHTSA recall database, campaign 21V038000 (manufacturer number 72L6). Data last verified Jul 30, 2026.