2020 Honda Accord Hybrid, 2020 Honda CR-V Hybrid, 2020–2021 Honda Insight Recall: DC-DC converter may shut down and prevent the 12-volt battery from…
NHTSA campaign 20V798000 · Electrical System · filed Dec 17, 2020 · verified Jul 30, 2026
The defect
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Honda | Accord Hybrid | 2020 |
| Honda | CR-V Hybrid | 2020 |
| Honda | Insight | 2020, 2021 |
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Other campaigns involving Honda vehicles
Source: NHTSA recall database, campaign 20V798000 (manufacturer number K9E). Data last verified Jul 30, 2026.