2020 Subaru Legacy, 2020 Subaru Outback Recall: August 2020 over-the-air software update may have timed out without…
NHTSA campaign 20V766000 · Back Over Prevention · filed Dec 10, 2020 · verified Jul 30, 2026
The defect
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
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Other campaigns involving Subaru vehicles
Source: NHTSA recall database, campaign 20V766000 (manufacturer number WRH-20). Data last verified Jul 30, 2026.