2020 Horton Type I, 2020 Horton Type Iii Recall: Processor that runs the display may stop functioning without warning…
NHTSA campaign 20V745000 · Electrical System · filed Dec 1, 2020 · verified Sep 14, 2026
The defect
Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.
The risk
If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Horton Type I recalls
- 2025–2026 Horton Critical Care Transport and 2 other models — Touchscreen display may stop responding to touch commands…
- 2018–2020 Horton Type I and 4 other models — Rear brake caliper flexible line may have been routed so…
- 2016–2019 Horton Type I and 1 other model — A/C input power cord for the Sensata inverter may be…
- 2018–2019 Horton Type I and 1 other model — D-cylinder oxygen tank bracket may loosen, allowing the…
- 2018–2020 Horton Type I and 1 other model — Due to improper manufacturing, the cushion of the…
Other campaigns involving Horton vehicles
- 2023–2024 Horton Ford F-450 and 2 other models — Left rear steel brake line can contact the strut mount when…
- 2016–2019 Horton Type I and 1 other model — Displays may revert back to the factory default settings…
- 2017–2018 Horton Type I and 1 other model — Depending on the specific wiring of the vehicle, these…
Source: NHTSA recall database, campaign 20V745000. Data last verified Sep 14, 2026.