2015–2019 Utilimaster Ram Promaster Recall: Transmission shifter cable may separate and disconnect from the…
NHTSA campaign 20V592000 · Power Train · filed Sep 28, 2020 · verified Jul 30, 2026
The defect
Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
The risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Utilimaster | Ram Promaster | 2015, 2016, 2017, 2018, 2019 |
Related recalls
Other campaigns involving Utilimaster vehicles
All Utilimaster Ram Promaster recalls → · All Utilimaster recalls →
Source: NHTSA recall database, campaign 20V592000 (manufacturer number 20-08). Data last verified Jul 30, 2026.