2020 Ford Explorer, 2020 Lincoln Aviator Recall: Side air bag and/or seat back module attachments may not have been…
NHTSA campaign 20V497000 · Air Bags · filed Aug 21, 2020 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
The risk
If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford Explorer recalls
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- 2016–2019 Ford Explorer — Roof rail covers may come loose and detach from the vehicle
- 2020–2026 Ford Explorer and 1 other model — Switch for the easy-entry second-row outer seats may bind…
- 2018–2021 Ford Expedition and 4 other models — Transmission park pawl may engage while the vehicle is in…
- 2024 Ford Explorer — An unintentional powertrain control module (PCM) reset may…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 20V497000 (manufacturer number 20S48). Data last verified Jul 30, 2026.