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2020 Ford Explorer, 2020 Lincoln Aviator Recall: Side air bag and/or seat back module attachments may not have been…

NHTSA campaign 20V497000 · Air Bags · filed Aug 21, 2020 · verified Jul 30, 2026

Units reported
488
Manufacturer
Ford Motor Company
Risk
Crash / injury
Owner letters
Mailing began Sep 10, 2020

The defect

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

The risk

If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Ford Explorer recalls → · All Ford recalls →

Source: NHTSA recall database, campaign 20V497000 (manufacturer number 20S48). Data last verified Jul 30, 2026.