2020–2021 Keystone Fuzion, 2020–2021 Keystone Impact Recall: Generator transfer switch may be incorrectly wired with the transfer…
NHTSA campaign 20V428000 · Electrical System · filed Jul 24, 2020 · verified Jul 30, 2026
The defect
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
The risk
A generator that is able to energize the shore power connection may increase the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Keystone Fuzion recalls
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- 2025 Keystone Carbon and 2 other models — Rear gate pins and/or leg support bracket may be missing…
- 2025 Keystone Fuzion and 1 other model — Generator's fuel and vapor hoses may have been reversed…
- 2025 Keystone Fuzion and 6 other models — Clip-on bracket mounting bolts may come loose, allowing the…
- 2021 Crossroads Cruiser and 4 other models — LED backlight circuit board in the cooktop range may fail…
Other campaigns involving Keystone vehicles
Source: NHTSA recall database, campaign 20V428000 (manufacturer number 20-382). Data last verified Jul 30, 2026.