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2016–2018 Lincoln MKX, 2019–2020 Lincoln Nautilus Recall: Seat cushion frame edge may contact the wire harness when the seat…

NHTSA campaign 20V414000 · Seats · filed Jul 17, 2020 · verified Jul 30, 2026

Units reported
19K
Manufacturer
Ford Motor Company
Risk
Crash / injury
Owner letters
Mailing began Aug 12, 2020

The defect

Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.

The risk

An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Lincoln MKX recalls → · All Lincoln recalls →

Source: NHTSA recall database, campaign 20V414000 (manufacturer number 20S37). Data last verified Jul 30, 2026.