2020 Thor Motor Coach Chateau, 2020 Thor Motor Coach Chateau Citation, 2020 Thor Motor Coach Compass and 11 other models Recall: Owner's manual does not correctly specify the certain conditions under…
NHTSA campaign 20V308000 · Equipment · filed May 27, 2020 · verified Jul 30, 2026
The defect
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
The risk
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Thor Motor Coach Chateau recalls
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- 2022–2023 Thor Motor Coach Chateau and 3 other models — Electric retractable awning has a welded seam on the fabric…
- 2022 Thor Motor Coach Chateau and 15 other models — Quick disconnect fittings in the LP gas system may be…
- 2021 Thor Motor Coach Chateau and 4 other models — Battery cable may not have been properly secured within the…
Other campaigns involving Thor Motor Coach vehicles
- 2023–2024 Thor Motor Coach Dazzle and 7 other models — Solar panel mounting brackets may become loose or break…
- 2023–2024 Thor Motor Coach Dazzle and 5 other models — Adhesive securing the solar panels to the roof may fail…
- 2024–2025 Thor Motor Coach Indigo and 1 other model — LP tank support tube may be too short and have an…
All Thor Motor Coach Chateau recalls → · All Thor Motor Coach recalls →
Source: NHTSA recall database, campaign 20V308000 (manufacturer number RC000190). Data last verified Jul 30, 2026.