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2020 Thor Motor Coach Chateau, 2020 Thor Motor Coach Chateau Citation, 2020 Thor Motor Coach Compass and 11 other models Recall: Owner's manual does not correctly specify the certain conditions under…

NHTSA campaign 20V308000 · Equipment · filed May 27, 2020 · verified Jul 30, 2026

Units reported
566
Manufacturer
Thor Motor Coach
Risk
Crash / injury
Owner letters
Mailing began Jun 25, 2020

The defect

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

The risk

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Thor Motor Coach Chateau recalls → · All Thor Motor Coach recalls →

Source: NHTSA recall database, campaign 20V308000 (manufacturer number RC000190). Data last verified Jul 30, 2026.