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2019–2020 Ford Transit, 2019 RAM Promaster Recall: Seat belt retractor block out zone may have not been set correctly…

NHTSA campaign 20V250000 · Seat Belts · filed May 5, 2020 · verified Jul 30, 2026

Units reported
5
Manufacturer
National Van Builders, Inc.
Risk
Crash / injury
Owner letters
Mailing began May 19, 2020

The defect

National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

The risk

An unsecured occupant has an increased risk of injury in the event of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Ford Transit recalls → · All Ford recalls →

Source: NHTSA recall database, campaign 20V250000 (manufacturer number 20E-004). Data last verified Jul 30, 2026.