2017 Custom Fire Side Mount Pumper Recall: Foam pump system can overheat and fail, causing fire fighting foam…
NHTSA campaign 20V111000 · Equipment · filed Feb 26, 2020 · verified Jul 30, 2026
The defect
Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
The risk
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Custom Fire | Side Mount Pumper | 2017 |
Related recalls
Other campaigns involving Custom Fire vehicles
All Custom Fire Side Mount Pumper recalls → · All Custom Fire recalls →
Source: NHTSA recall database, campaign 20V111000. Data last verified Jul 30, 2026.