2014–2019 Rosenbauer Commander Recall: Front shocks may separate from their upper mount on the front suspension
NHTSA campaign 20V040000 · Suspension · filed Jan 23, 2020 · verified Jul 30, 2026
The defect
Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk
A loss of hydraulic steering assist can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
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Other campaigns involving Rosenbauer vehicles
All Rosenbauer Commander recalls → · All Rosenbauer recalls →
Source: NHTSA recall database, campaign 20V040000 (manufacturer number 19E-045). Data last verified Jul 30, 2026.