2019–2020 Chevrolet 4500HD, 2020 Chevrolet 4500XD, 2020 Chevrolet 5500HD and 6 other models Recall: Due to a manufacturing issue, the seat belt webbing locking mechanism may…
NHTSA campaign 20V025000 · Seat Belts · filed Jan 17, 2020 · verified Jul 30, 2026
The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
The risk
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Chevrolet 4500HD recalls
- 2019–2023 Chevrolet 4500HD and 2 other models — Brake pressure sensor assembly may leak brake fluid into…
- 2021–2022 Chevrolet 4500HD and 4 other models — Hex flange lock nuts used in the suspension and steering…
- 2022 Chevrolet 4500HD and 2 other models — Pressure-sensor fitting of the primary hydraulic brake line…
- 2017–2020 Chevrolet 4500HD and 11 other models — U-bolt nuts for the rear axle may not have been properly…
- 2019–2020 Chevrolet 4500HD and 7 other models — Lug nuts on the rear outer wheels may not have been…
Other campaigns involving Chevrolet vehicles
- 2025–2026 Chevrolet Express and 1 other model — Steering gear assembly may have a nut that was not properly…
- 2026 Chevrolet Express and 1 other model — Gear shifter may provide inaccurate gear selection feedback…
- 2018 Chevrolet Silverado 1500 and 5 other models — Left-side or right-side roof rail air bag (RRAB) inflator…
Source: NHTSA recall database, campaign 20V025000 (manufacturer number V2001). Data last verified Jul 30, 2026.