2018–2019 Chrysler Pacifica Recall: A software error can cause the rearview camera image to remain displayed…
NHTSA campaign 19V886000 · Back Over Prevention · filed Dec 12, 2019 · verified Jul 30, 2026
The defect
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Chrysler Pacifica recalls
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- 2019–2023 Chrysler Pacifica and 3 other models — Contamination in the central vision processing module or…
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Other campaigns involving Chrysler vehicles
- 2021–2025 Chrysler Pacifica and 2 other models — Retractors may not lock, preventing the wheelchair from…
- 2023 Chevrolet Express 2500 and 12 other models — Please refer to Rollx's recall report for specific model…
- 2025 Chrysler Pacifica and 1 other model — Right and left side curtain air bags may have insufficient…
Source: NHTSA recall database, campaign 19V886000 (manufacturer number VE2). Data last verified Jul 30, 2026.