2020 Western Star 4700 Recall: Steering shaft may have been improperly installed, potentially causing a…
NHTSA campaign 19V769000 · Steering · filed Oct 25, 2019 · verified Jul 30, 2026
The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
The risk
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Western Star | 4700 | 2020 |
Related recalls
More Western Star 4700 recalls
- 2020–2026 Freightliner 108SD and 7 other models — Axle clamp fasteners may be loose, which can result in a…
- 2021–2024 Freightliner Business Class M2 and 3 other models — Vehicle is equipped with an electronic stability control…
- 2022 FCCC MT45G and 16 other models — Tie rod may be missing a fastener, allowing the steer arm…
- 2020–2023 Freightliner 114SD and 5 other models — Vehicles are equipped with tires that are not compatible…
- 2023 Freightliner 114SD and 4 other models — Tie rod clamps may have been improperly heat-treated…
Other campaigns involving Western Star vehicles
All Western Star 4700 recalls → · All Western Star recalls →
Source: NHTSA recall database, campaign 19V769000 (manufacturer number FL-835). Data last verified Jul 30, 2026.