2015 Thor Motor Coach Axis, 2016–2020 Thor Motor Coach Chateau, 2015–2020 Thor Motor Coach Citation and 6 other models Recall: Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect…
NHTSA campaign 19V714000 · Equipment · filed Oct 8, 2019 · verified Jul 30, 2026
The defect
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
The risk
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Thor Motor Coach Axis recalls
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- 2019–2022 Thor Motor Coach Axis and 3 other models — Heat shield between the LP tank and chassis muffler was not…
- 2020–2021 Thor Motor Coach Ace and 9 other models — Adhesive bond between the glass and the metal hinge frame…
- 2020 Thor Motor Coach Axis and 4 other models — A wire harness in the rear of the vehicle may contact the…
- 2020 Thor Motor Coach Axis and 4 other models — Rear axle differential may have an insufficient amount of…
Other campaigns involving Thor Motor Coach vehicles
- 2023–2024 Thor Motor Coach Dazzle and 7 other models — Solar panel mounting brackets may become loose or break…
- 2023–2024 Thor Motor Coach Dazzle and 5 other models — Adhesive securing the solar panels to the roof may fail…
- 2025–2026 Thor Motor Coach Chateau and 7 other models — A P-clamp may not have been installed, allowing the Liquid…
All Thor Motor Coach Axis recalls → · All Thor Motor Coach recalls →
Source: NHTSA recall database, campaign 19V714000 (manufacturer number RC000176). Data last verified Jul 30, 2026.