2020 Mercedes-Benz GLE 350, 2020 Mercedes-Benz GLE 450 Recall: Owner's manuals do not include information regarding the adjustment of the…
NHTSA campaign 19V648000 · Equipment · filed Sep 9, 2019 · verified Jul 30, 2026
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | GLE 350 | 2020 |
| Mercedes-Benz | GLE 450 | 2020 |
Related recalls
More Mercedes-Benz GLE 350 recalls
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Other campaigns involving Mercedes-Benz vehicles
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All Mercedes-Benz GLE 350 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 19V648000 (manufacturer number 2019090005). Data last verified Jul 30, 2026.