2018–2019 Freightliner Sprinter 1500, 2018–2019 Freightliner Sprinter 2500, 2018–2019 Freightliner Sprinter 3500 and 5 other models Recall: Rear side windows may be single-pane safety glass instead of laminated…
NHTSA campaign 19V507000 · Visibility · filed Jul 2, 2019 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
The risk
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Freightliner Sprinter 1500 recalls
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- 2021 Freightliner Sprinter 1500 and 7 other models — Topcoat paint formula may cause the windows and interior…
- 2021 Freightliner Sprinter 1500 and 4 other models — Fuel pump may shutdown, which can result in a loss of drive…
Other campaigns involving Freightliner vehicles
All Freightliner Sprinter 1500 recalls → · All Freightliner recalls →
Source: NHTSA recall database, campaign 19V507000 (manufacturer number VS3VERGLAS). Data last verified Jul 30, 2026.