2017–2018 Ford E-350, 2017–2018 Ford E-450 Recall: Affected monitors may revert back to the factory default settings which…
NHTSA campaign 19V466000 · Equipment · filed Jun 18, 2019 · verified Jul 30, 2026
The defect
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford E-350 recalls
- 2026–2027 Ford E-350 and 1 other model — Backup alarm connector may become loose and detach…
- 2021 Ford E-350 and 1 other model — Engine cover may become excessively hot
- 2021–2022 Ford E-350 and 1 other model — An inadequate connection between the power steering…
- 2024–2025 Ford E-350 and 3 other models — Park pawl may not fully engage the park gear due to a…
- 2022–2023 Ford E-350 and 2 other models — Paint along the weld seam of the fuel tank may peel and…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 19V466000 (manufacturer number 19E-009). Data last verified Jul 30, 2026.