2017–2018 Lifeline Type I Recall: These displays may unexpectedly revert back to the factory default…
NHTSA campaign 19V413000 · Equipment · filed Jun 6, 2019 · verified Jul 30, 2026
The defect
Life Line Emergency Vehicles (Life Line) is recalling certain 2017-2018 Ford chassis-based Type I ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Life Line will work with ASA to notify owners and provide a remedy, free of charge. The recall began March 29, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Life Line Emergency Vehicles at 1-563-578-3317.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Lifeline Type I recalls
Other campaigns involving Lifeline vehicles
Source: NHTSA recall database, campaign 19V413000. Data last verified Jul 30, 2026.