2019 Audi Q7, 2019 Audi Q8, 2019 Audi S5 and 1 other model Recall: Front shock absorber forks may develop cracks allowing the shock absorbers…
NHTSA campaign 19V114000 · Suspension · filed Feb 20, 2019 · verified Jul 30, 2026
The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
The risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Audi Q7 recalls
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Other campaigns involving Audi vehicles
Source: NHTSA recall database, campaign 19V114000 (manufacturer number 40O4/40O6). Data last verified Jul 30, 2026.