2018 Mercedes-Benz C 300, 2018 Mercedes-Benz E 400 Recall: Steering coupling may not have been correctly locked during manufacturing
NHTSA campaign 18V872000 · Steering · filed Dec 7, 2018 · verified Jul 30, 2026
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
The risk
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | C 300 | 2018 |
| Mercedes-Benz | E 400 | 2018 |
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All Mercedes-Benz C 300 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 18V872000 (manufacturer number 2018120010). Data last verified Jul 30, 2026.