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2017–2019 Volvo S90, 2017–2019 Volvo V60, 2017–2019 Volvo V60CC and 5 other models Recall: Software installed in the Vehicle Connectivity Module (VCM) may have an…

NHTSA campaign 18V800000 · Electrical System · filed Nov 13, 2018 · verified Jul 30, 2026

Units reported
18K
Manufacturer
Volvo Car USA LLC
Risk
Crash / injury
Owner letters
Mailing began Dec 26, 2018

The defect

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

The risk

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Volvo S90 recalls → · All Volvo recalls →

Source: NHTSA recall database, campaign 18V800000 (manufacturer number R39917). Data last verified Jul 30, 2026.