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2012–2018 Eldorado Advantage, 2012–2018 Eldorado Aero Elite, 2012–2018 Eldorado Aerotech and 3 other models Recall: Wheelchair lift positioning input cam may fail while the lift is in use…

NHTSA campaign 18V583000 · Equipment Adaptive/mobility · filed Aug 31, 2018 · verified Jul 30, 2026

Units reported
244
Manufacturer
Eldorado National-Kansas
Risk
Crash / injury
Owner letters
Mailing began Oct 24, 2018

The defect

Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Eldorado Advantage recalls → · All Eldorado recalls →

Source: NHTSA recall database, campaign 18V583000. Data last verified Jul 30, 2026.