2017–2018 American Heritage Trolley Recall: Wheelchair lift positioning input cam may fail while the lift is in use…
NHTSA campaign 18V577000 · Equipment Adaptive/mobility · filed Aug 30, 2018 · verified Jul 30, 2026
The defect
Brown Industries, LLC (Brown) is recalling certain 2017-2018 American Heritage Trolley buses, equipped with certain Ricon S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk
If the wheelchair platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
American Trolley will notify owners and Ricon dealers will replace the defective input cams, free of charge. The recall began September 5, 2019. Owners may contact American Trolley customer service at 1-800-255-6827.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| American Heritage | Trolley | 2017, 2018 |
Source: NHTSA recall database, campaign 18V577000. Data last verified Jul 30, 2026.