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2018 Subaru Crosstrek Recall: These vehicles may be equipped with an incorrect floor mat retention…

NHTSA campaign 17V701000 · Service Brakes · filed Nov 7, 2017 · verified Jul 30, 2026

Units reported
2K
Manufacturer
Subaru of America, Inc.
Risk
Crash / injury
Owner letters
Mailing began Nov 14, 2017

The defect

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

The risk

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

MakeModelModel years
SubaruCrosstrek2018

Related recalls

All Subaru Crosstrek recalls → · All Subaru recalls →

Source: NHTSA recall database, campaign 17V701000 (manufacturer number WTR-77). Data last verified Jul 30, 2026.