2014–2017 RAM Promaster Recall: Sun visor, dashboard labels, and owner's manuals incorrectly state that…
NHTSA campaign 17V273000 · Equipment · filed Apr 25, 2017 · verified Jul 30, 2026
The defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More RAM Promaster recalls
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- 2026 RAM Promaster — Rear bench may have only two of four seat legs installed
- 2023 Chevrolet Express 2500 and 12 other models — Please refer to Rollx's recall report for specific model…
- 2018–2026 RAM Promaster — Electrical circuit for the radiator fan may overheat
- 2024–2025 RAM Promaster — Electric drive module software may not effectively manage…
Other campaigns involving RAM vehicles
Source: NHTSA recall database, campaign 17V273000 (manufacturer number T24). Data last verified Jul 30, 2026.