2013–2015 Nova Bus LFS, 2013–2015 Nova Bus LFS Artic, 2010–2012 Nova Bus Nova LFS Recall: Affected vehicles are equipped with an optical sensor for the passenger…
NHTSA campaign 15V735000 · Structure · filed Nov 5, 2015 · verified Jul 30, 2026
The defect
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
The risk
A passenger could be injured if their arm is caught in the door.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Nova Bus LFS recalls
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- 2019–2023 Nova Bus LFS and 1 other model — Driver's speaker hole door may have been built with the…
- 2022–2023 Nova Bus LFS — Telemetry control unit installed in parallel with the…
- 2025 Nova Bus LFS and 1 other model — Inadequate adhesion around the window frame may cause the…
- 2016–2023 Nova Bus LFS and 1 other model — Driver's seat belt tension-reliving device may fail to…
Other campaigns involving Nova Bus vehicles
Source: NHTSA recall database, campaign 15V735000 (manufacturer number CR3492 and CR3493). Data last verified Jul 30, 2026.