2011–2013 Ford Explorer Recall: In the affected vehicles, the interior door handle return spring may…
NHTSA campaign 15V171000 · Structure · filed Mar 24, 2015 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
The risk
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford Explorer recalls
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- 2016–2019 Ford Explorer — Roof rail covers may come loose and detach from the vehicle
- 2020–2026 Ford Explorer and 1 other model — Switch for the easy-entry second-row outer seats may bind…
- 2018–2021 Ford Expedition and 4 other models — Transmission park pawl may engage while the vehicle is in…
- 2024 Ford Explorer — An unintentional powertrain control module (PCM) reset may…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 15V171000 (manufacturer number 15S11). Data last verified Jul 30, 2026.