2012–2014 Ameritrans E Series, 2012–2014 Ameritrans M2 Series Recall: Platform side plate of the affected wheelchair lifts may crack
NHTSA campaign 14V728000 · Equipment Adaptive/mobility · filed Nov 13, 2014 · verified Jul 30, 2026
The defect
Ameritrans Bus, Inc. (Ameritrans) is recalling certain model year 2012-2014 Ford E Series shuttle buses built on E150, E250, E350, and E450, and Freightliner M2 Series shuttle buses manufactured August 1, 2012, to July 10, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ameritrans will notify owners to take the shuttle buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 5, 2015. Owners may contact Ameritrans customer service at 1-574-262-8935 or Ricon customer service at 1-800-322-2884.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Ameritrans | E Series | 2012, 2013, 2014 |
| Ameritrans | M2 Series | 2012, 2013, 2014 |
Related recalls
More Ameritrans E Series recalls
Other campaigns involving Ameritrans vehicles
All Ameritrans E Series recalls → · All Ameritrans recalls →
Source: NHTSA recall database, campaign 14V728000. Data last verified Jul 30, 2026.