2006–2014 Ford E-250, 2006–2014 Ford E-350 Recall: Platform side plate of the affected wheelchair lifts may crack
NHTSA campaign 14V617000 · Equipment Adaptive/mobility · filed Oct 3, 2014 · verified Jul 30, 2026
The defect
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford E-250 recalls
- 2023 Chevrolet Express 2500 and 12 other models — Please refer to Rollx's recall report for specific model…
- 2023 Ford E-150 and 9 other models — In addition, certain 2016 E-Series, 2017 and 2019 F-450…
- 2014 Ford E-250 and 5 other models — When the back seat cushion is rotated from the stowed…
- 2008–2014 Ford E-250 — Wheelchair lift positioning input cam may fail while the…
- 2006–2014 Ford E-250 and 2 other models — Platform side plate of the affected wheelchair lifts may…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 14V617000 (manufacturer number 14E-041). Data last verified Jul 30, 2026.