2014–2015 Mack Chu, 2013–2015 Mack Pinnacle (cxu) Recall: Due to a software error, the affected vehicles may not provide visual or…
NHTSA campaign 14V545000 · Forward Collision Avoidance · filed Sep 9, 2014 · verified Jul 30, 2026
The defect
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
The risk
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
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Other campaigns involving Mack vehicles
Source: NHTSA recall database, campaign 14V545000 (manufacturer number SC0381). Data last verified Jul 30, 2026.