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2013–2014 Buick Encore, 2013–2014 Buick Verano, 2013–2014 Chevrolet Cruze and 1 other model Recall: In cold temperatures, the insulation on the engine block heater cord can…

NHTSA campaign 14V417000 · Equipment · filed Jul 2, 2014 · verified Jul 30, 2026

Units reported
3K
Manufacturer
General Motors LLC
Risk
Crash / injury
Owner letters
Mailing began Aug 29, 2014

The defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

The risk

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Buick Encore recalls → · All Buick recalls →

Source: NHTSA recall database, campaign 14V417000 (manufacturer number 14257). Data last verified Jul 30, 2026.