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2008–2010 Chrysler Town and Country, 2008–2010 Dodge Grand Caravan, 2009–2010 Dodge Journey Recall: Road conditions or some other jarring event may cause the ignition switch…

NHTSA campaign 14V373000 · Air Bags · filed Jun 26, 2014 · verified Jul 30, 2026

Units reported
723K
Manufacturer
Chrysler Group LLC
Risk
Crash / injury
Owner letters
Mailing began May 26, 2015

The defect

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

The risk

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Chrysler Town and Country recalls → · All Chrysler recalls →

Source: NHTSA recall database, campaign 14V373000 (manufacturer number R03 (formerly L25)). Data last verified Jul 30, 2026.