2006–2014 Entegra Towable Trailer, 2006–2014 Jayco Towable Trailer, 2006–2014 Starcraft Towable Trailer Recall: It may be possible to remove the key from the lock in a way that…
NHTSA campaign 13V585000 · Latches/locks/linkages · filed Nov 22, 2013 · verified Jul 30, 2026
The defect
Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
Other campaigns involving Entegra vehicles
All Entegra Towable Trailer recalls → · All Entegra recalls →
Source: NHTSA recall database, campaign 13V585000. Data last verified Jul 30, 2026.