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2014 Mack Granite (gu), 2014 Mack Pinnacle (cxu) Recall: Upper and lower steering shaft pinch bolts may have not been torqued to…

NHTSA campaign 13V493000 · Steering · filed Oct 17, 2013 · verified Jul 30, 2026

Units reported
535
Manufacturer
Mack Trucks, Inc.
Risk
Crash / injury
Owner letters
Mailing began Dec 12, 2013

The defect

Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.

The risk

A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Mack Granite (gu) recalls → · All Mack recalls →

Source: NHTSA recall database, campaign 13V493000 (manufacturer number SC0372). Data last verified Jul 30, 2026.