2010–2011 Fleetwood Encounter, 2011–2013 Fleetwood Storm, 2012 Fleetwood Terra Recall: Entry step to the motorhome lacks sufficient support and may become…
NHTSA campaign 12V535000 · Structure · filed Nov 6, 2012 · verified Jul 30, 2026
The defect
Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
The risk
The step may collapse during use potentially causing personal injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
Fleetwood RV's safety recall number is 121025FRV. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Fleetwood Encounter recalls
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Source: NHTSA recall database, campaign 12V535000 (manufacturer number 121025FRV). Data last verified Jul 30, 2026.