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2011 Eldorado Axess, 2011 Eldorado E-Z Rider II Max Recall: Composition of the material used to cast the handle that opens the egress…

NHTSA campaign 12V513000 · Equipment · filed Oct 19, 2012 · verified Jul 30, 2026

Units reported
9
Manufacturer
Eldorado National- California, Inc.
Risk
Crash / injury
Owner letters
Mailing began Nov 16, 2012

The defect

Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.

The risk

In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Eldorado Axess recalls → · All Eldorado recalls →

Source: NHTSA recall database, campaign 12V513000. Data last verified Jul 30, 2026.