2012 Zero Zero DS, 2012 Zero Zero S Recall: These motorcycles are equipped with a motor encoder position signal that…
NHTSA campaign 12V455000 · Equipment · filed Sep 17, 2012 · verified Jul 30, 2026
The defect
Zero Motorcycles, Inc. (Zero Motorcycles) is recalling certain model year 2012 S and DS motorcycles. These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power.
The risk
A loss of power could lead to a crash and potential injury or death of the rider.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012. Owners may contact Zero Motorcycles, Inc. at 1-888-786-9376.
Customers may contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safercar.gov.
Affected vehicles
Related recalls
More Zero Zero DS recalls
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- 2013 Zero DS and 7 other models — Affected motorcycles have controller firmware that, as a…
- 2011 Zero DS and 3 other models — On the affected motorcycles, the front caliper mounting…
- 2012 Zero X and 4 other models — ZERO MOTORCYCLES, INC
- 2011 Zero DS and 8 other models — ZERO MOTORCYCLES, INC
Other campaigns involving Zero vehicles
Source: NHTSA recall database, campaign 12V455000. Data last verified Jul 30, 2026.